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Important Update on Your Trading Account - from Tradeplus


Posted on 25-Mar-2020 Comments  0

Dear Customer,

Greetings from Tradeplus!

We thank you for your continued patronage and hope you are healthy, safe and indoors.

In view of the Corona virus/COVID-19 pandemic and the ongoing unprecedented volatility in the current markets, we request you to be conservative in taking derivative and leveraged positions. Though it’s our endeavor to give you the best client experience, we request you to note our services may get impacted as we are operating work from Home (WFH), i.e call drops/noise/hear disturbances or disconnection due to the intermittent internet connectivity etc.

We request you to make a note of the details provided in the table below which will be applicable from March 24th 2020 till further notice:-

Segment

Product - Available

Products – Temporarily not allowed

Equity Cash/FO/Currency/Commodity

CNC/ NRML/MIS

CO (Cover Order), BO ( Bracket order)

The margins would be charged as per internal risk policy - i.e. Additional margin over and above exchange margin of 50% on index and stock derivatives, on NRML product and 100% exchange margin on MIS product. Also we may allow BO/CO depending on the market volatility during the trade day.

Further, we request the clients not to sent any cheque/ DIS, or any other important documents through post/courier to our office, as this will not be collected/ responded and updated on time.  

We are taking these steps with a view to mitigate the ongoing risks due to Corona virus and we request you to reach out to our Dealing desk No.  044 49427575 only for your trade and to our support desk @ 044 49427576 for trade related requests/ pay-in/payout requests etc.  For any other service related requests, we request you to write to us at support@tradeplusonline.com.

Stay Safe!

Assuring service True To You, Always.

Tradeplus
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